Return and Refund Policy

Thank you for shopping at Sdelite. We value your satisfaction and strive to provide the best shopping experience. If you are not entirely satisfied with your purchase, we’re here to help!

1. Returns

We accept returns under the following conditions:

• Items must be returned within 30 days of receiving the order.

• Items must be unused, unwashed, and in their original packaging with all tags attached.

• We do not accept returns on final sale items, gift cards, or personalized products.

To initiate a return, please contact our support team at sdelite19@gmail.com with your order number and reason for return.

2. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to your original payment method within 5 to 14 business days.

• Late or missing refunds: If you haven’t received a refund yet, please check with your bank or payment provider. If the issue persists, contact us at sdelite19@gmail.com.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at sdelite19@gmail.com with details and proof of damage.

4. Order Cancellations

Orders can be canceled within 1 hours of purchase. Once processed or shipped, cancellations are not possible.

5. Shipping for Returns

• Customers are responsible for return shipping costs unless the item is defective.

• We recommend using a trackable shipping service to ensure the safe return of your item.

For any further questions, feel free to reach out to us at sdelite19@gmail.com or call 0892023912.